Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using this website, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to any part of these Terms, please discontinue use of the website immediately.

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

2. Eligibility

By using this website, you represent that you are at least 18 years of age, or that you are accessing the website under the supervision of a parent or legal guardian. This website is intended for use by residents of India for personal, non-commercial use only, unless otherwise agreed in writing with SARPL.

3. Nature of the Website

This website is provided primarily for informational and marketing purposes. It allows you to browse our range of Ayurvedic products, learn about our company, and locate partner chemists and stockists.

• We do not currently sell products directly through this website. Purchases are made through third-party pharmacies, chemists, and stockists.
• Product images, packaging, and pack shots on the website are for representation purposes only. The actual product may vary slightly in appearance, packaging, or price.
• Information about products (including descriptions, uses, and packaging options) is provided by SARPL for general reference and is subject to change without prior notice.

4. No Sale, Prescription, or Dispensing of Medicines

This website does not sell, dispense, or facilitate the sale of any medicine or pharmaceutical product.

• The "Find a Chemist" feature lists third-party pharmacies and stockists for your convenience only. SARPL does not control, and is not responsible for, the stock availability, pricing, service quality, or conduct of any listed chemist or stockist.
• You are responsible for verifying product availability, pricing, and suitability directly with the relevant pharmacy or healthcare provider before purchase.

5. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, product names, images, layouts, and design — is the property of SARPL or its licensors and is protected under applicable Indian and international intellectual property laws.

You may not copy, reproduce, republish, distribute, or create derivative works from any content on this website without our prior written permission, except for personal, non-commercial use.

6. Acceptable Use

When using this website, you agree that you will not:

• Use the website for any unlawful purpose or in violation of any applicable law or regulation;
• Attempt to gain unauthorized access to any part of the website, its servers, or connected systems;
• Scrape, data-mine, or use automated tools to extract content from the website without our consent;
• Submit false, misleading, or malicious information through any form on the website, including the contact form;
• Interfere with or disrupt the operation of the website, including through spam, malware, or denial-of-service attempts.

7. Third-Party Links and Embedded Content

This website may contain links to, or embedded content from, third-party websites and services (for example, Google Maps, or the CDSCO/Pharmacovigilance Programme of India portal for adverse event reporting).

We do not control and are not responsible for the content, accuracy, availability, or privacy practices of any third-party website or service. Your use of any third-party website linked from this site is at your own risk and subject to that third party's own terms and policies.

8. Contact Form

If you use the contact form on this website, you agree to provide accurate and truthful information. While we aim to respond to genuine queries in a timely manner, we do not guarantee a specific response time and are not obligated to respond to every submission, particularly those that appear to be spam, abusive, or unrelated to our products or services.

9. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of accuracy, completeness, reliability, or fitness for a particular purpose.

We do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components, though we take reasonable steps to maintain the security and availability of the website.

10. Limitation of Liability

To the fullest extent permitted by applicable law, SARPL shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising out of or in connection with:

• your use of, or inability to use, this website;
• your reliance on any information published on this website;
• any product purchased from a third-party chemist or stockist listed on this website;
• any unauthorized access to or alteration of your submissions or data.

11. Indemnification

You agree to indemnify and hold harmless SARPL, its officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected to your misuse of this website or your violation of these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, any disputes arising out of or in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts at Patna, India.

13. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our practices, offerings, or applicable law. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically. Your continued use of the website after any changes are posted constitutes acceptance of the updated Terms.